Dart Charge - Service Assessment
...assisted digital (AD) users to understand their barriers, so could not show how proposed support meets user needs. The service was too early in development to meet the service standard...
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Help us start a data revolution for government
Posted by:
Kit Collingwood - Deputy director, DWP Digital and Robin Linacre - Data scientist, Ministry of Justice, Posted on:
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Categories:
Data insights, Data literacy, Open data, People and Skills
...to work together in a loosely coupled but co-ordinated way both within and across government departments. One way to work towards this is through shared standards, guidance and patterns. However,...
Immigration Health Surcharge - Service Assessment
...code will lead to other services learning how to expose similar functionality in that manner. It should also provide working code for ideas that could potentially be taken to the...
Employment Tribunal Fees - Service Assessment
...further KPIs that they will use to track success: percentage of users who use the ‘save and return’ feature and percentage of professional users who use the service interface to...
National Archives Discovery - Voluntary Service Assessment
...it was intended to meet and were planning iteratively to continue your development towards this. Recommendation: consider increasing your user feedback opportunities to align with product releases to gain faster...
Joining GDS as a Performance Analyst
Posted by:
Haur Kang - Performance Analyst at GOV.UK, Ivan Franco and Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Other
...to better understand how well their content work is performing. The team uses agile methodology to deliver our work, which involves daily stand-ups to provide updates, fortnightly sprint planning, retrospective...
Annual Tax Summaries - Alpha Assessment
...continue user research to identify user needs within the scope of the ministerial initiative, and if necessary change the scope of the policy to ensure it meets user needs iterate...
Building data dashboards that meet user needs
Posted by:
Stephen Bell - Senior performance analyst, GDS and Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, Data literacy, Performance Analysis
...to resolve this. Multiple items in one cell/column This is also not uncommon. One solution is to use the ‘text to columns’ function to separate text. Multiple formats in one...
Building trust in data and AI: the new Data and AI Ethics Framework and self-assessment tool
Posted by:
Elena Hess-Rheingans, Data Ethics Lead, GDS, Lucia Hawkes, Data Ethics Advisor, GDS and Benjamin Gilburt, Data Ethics Lead, GDS, Posted on:
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Categories:
Data Ethics
...the ATRS, to provide a coherent suite of resources to support responsible innovation we’ve included a self-assessment tool that teams can use alongside the framework to help identify risks and...
DVLA Webchat - Service Assessment
The webchat tool will allow users to interact online with a DVLA advisor to assist them in their online transaction or to provide information to answer an enquiry. The tool...