Pharmacies, people and ports: the Data Science Accelerator
...the NHSBSA to train other members of staff in using R Shiny and to invest in Shiny Server, allowing dashboards to be shared online. Using data science to understand People...
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Measuring complex digital services
Posted by:
Catherine Hope, Digital Performance Analyst, Department for Work and Pensions, Posted on:
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Categories:
Digital Service Standard, Performance Analysis, Uncategorized
...giving us information to allow them to return will “cost” the user in terms of number of interactions. Signing in might put people off using the digital service, because it...
Beyond checklists: critical thinking about data ethics, technology and AI
Posted by:
Michael Hodge – MLOps Strategy Lead, Ministry of Justice and Harriet Sands – AI Technical Specialist, NHS England, Posted on:
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Categories:
Data Ethics, Data literacy, People and Skills
...Age of the Machine by Hannah Fry, in February, Invisible Women by Caroline Criado Perez, in September. Counting: How We Use Numbers to Decide What Matters by Deborah Stone, in...
Payrolling Benefits in Kind - Alpha Assessment
...for top slicing the pyramid of users and how the team will encourage transition to the payrolling service for the rest of the user types. Ensure that user research involves...
Visit Visa (Tier 2) – Service Assessment
...to continue in this vein and carry out in depth interviews with private beta users, GDS looks forward to seeing the continued development of this service. GDS are very pleased...
Parliamentary Questions Tracker Tool - Self Certification
...place to measure where bottlenecks are occurring in the process. Focusing on these metrics will support more data-driven design decisions in future iterations. Recommendations User needs The main focus of...
Improving your average: using R to beef up Average Time on Page
...started by looking for ways to visualise the data in the Google Analytics interface, as I wanted to be able to break it down into individual visits. This is where...
Report an Immigration or Smuggling Crime - Service Assessment
...to an in-house user researcher. GDS were not assured how the current team would be able to design/test/code quickly without this support being in place, particularly for a Live service....
Performance Prototypes: testing approaches to visualisation
...it in a more user friendly way. In its current form, the visualisation brings in data from the Environment Agency and Met Office to highlight areas of potential flooding. The...
Office for National Statistics (ONS) Website - Voluntary Service Assessment
...what the team needed to learn. Examples of research techniques used included one-to-one, face-to-face research, lab sessions, online task-based sessions, A/B tests, and click testing. The team completed 27 rounds...
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