MOT Testing - Service Assessment
...the team take part in observing user research, so that the team help keep users in their mind through development. The panel were pleased to hear how the service manager...
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DVLA Webchat - Service Assessment
The webchat tool will allow users to interact online with a DVLA advisor to assist them in their online transaction or to provide information to answer an enquiry. The tool...
Building data dashboards that meet user needs
Posted by:
Stephen Bell - Senior performance analyst, GDS and Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, Data literacy, Performance Analysis
...to resolve this. Multiple items in one cell/column This is also not uncommon. One solution is to use the ‘text to columns’ function to separate text. Multiple formats in one...
Why we’re talking more about how we collect and analyse data on ethnicity
Posted by:
Richard Laux - Deputy Director (Data and Analysis), Race Disparity Unit, Posted on:
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Categories:
Data insights, Open data, Statistics
...Informing the use and interpretation of ethnicity data These reports will discuss: how we use relative likelihoods to understand how big disparities are between different ethnic groups the impact of...
Performance analysis and user research cross-government meetup
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, Events, Performance Analysis
...the amount of users who followed that journey: /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-privately-to-a-person-or-business – 6336 /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-to-a-motor-trader – 5028 /government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company – 2826 Again, this data can be turned into a flow chart, as it can...
Automating the emailing of a Google Sheets dashboard
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
Software engineering in analysis? See what happens next!
Posted by:
Alexander Newton - Good Practice Data Scientist, ONS, Posted on:
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Categories:
Reproducible Analytical Pipelines, Spreadsheets, Statistics
...of course, but analysis as code is a better place to start. We shy away from proprietary tools because we feel that users should be able to inspect our working...
ePayments - Service Assessment
...learned. It will be critical to continue this relationship in order to ensure users have a common experience between services, and to ensure efficient use of taxpayer money. The service...
Using machine learning to classify user comments on GOV.UK
...these problems we needed to focus down on a smaller problem. Instead of attempting to automatically classify all surveys into all classes like a human classifier would, we focussed instead...
National Archives Discovery - Voluntary Service Assessment
...it was intended to meet and were planning iteratively to continue your development towards this. Recommendation: consider increasing your user feedback opportunities to align with product releases to gain faster...