GOV.UK Verify - Service Assessment
...(the new name for the identity verification service from the Identity Assurance Programme) has shown sufficient progress and evidence of meeting the Digital by Default Service Standard criteria and should...
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US Foreign Account Tax Compliance Act (FATCA) - Self Certification
...The first phase of the FATCA IT solution is the facility for financial institutions to submit information about relevant accounts via a new digital service. Department / Agency: HMRC Date...
How to create heatmaps to summarise user navigation
...create the heatmap report, I set up a new View in Google Analytics to track how users were navigating the top-level sections. I made a series of filters to aggregate...
Digital Marketplace - Service Assessment
...G-Cloud framework have additional functionality around managing their supplier and service details. Functionality is this area is limited for this release to enabling new suppliers to create an instance and...
New ways to analyse site search journeys
...we’ve had to use Page and Previous Page Path as a workaround to see which search results people clicked on, so it’s much easier and clearer with the new dimension....
Lost and Stolen Reporting - Service Assessment
...was open source by default. The team had analytics in place and are waiting for the new SIRO to sign off on the Google Analytics package. The service team have...
How the Carer’s Allowance service implemented and used digital analytics
Example of goal funnel on the Carer's Allowance service This post describes how analytics was successfully implemented and used to develop the new online Carer’s Allowance service. Our experience of...
See you at Sprint 15
...Performance Platform team has its own stand and we’re looking forward to meeting you. We’ll be showing some recent dashboards, a brand new ‘big screen view’ and there’ll be experts...
Accessibility of the new Services page
Our new Services page lists government services for which we have dashboards. We recently improved the page by adding key data for each service, including User satisfaction and Cost per...
Demonstrating the impact of reform
...2013/14. See the Civil Service Reform: Major projects dashboard. And The Way We Work Programme has delivered new ways of working for staff, empowering them with new technology and workspaces,...