Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User Need Dashboard will pull together a mix of data from …

Sprint: 22 August to 4 September - The Performance Platform is now in public beta, having passed our Service Standard Assessment on the 27 August. While this sprint has been one of celebration, it has also been one of hard-core …

...phone line. Assessing whether this communication channel is effective could be a point of further investigation for the council. Solihull Council chief information officer, Steve Halliday, has blogged about further...

The Performance Platform team is growing. We've recently hired a new service manager, programme delivery manager, and a couple of new delivery managers. As one of those newbies, I thought I'd share my first impressions of the platform with you. …

We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment will give us permission from the Government Digital Service to …

...now displayed on the right hand side. You’ll also notice we now show the latest value about your service rather than the average. This is because our performance dashboards are...