HMRC’s Transformation Roadmap sets out a clear ambition: to make everyday tax interactions simpler and more intuitive to meet customer needs. The increased traffic to the HMRC app this year reflects HMRC’s longer‑term ambition to make it easier for customers …
Last year we launched the Data Science Accelerator Programme, believing that “time, training and technology” could help government analysts learn data science skills. Participants in the programme dedicate time away...
The Performance Platform now has a space on Basecamp to chat and swap notes. Our new community is for anyone in government with an interest in displaying performance data and acting on it. If you help to run a government …
...in seeing how the user needs for the manual have changed. This is especially important in the age of Government as a Platform. A digital infrastructure shared across government needs...
Data Science combines statistics, programming, machine learning, automatic processing of unstructured data (including text mining) and visualisation. This can seem bewildering - many people are asking where to get started if they want to learn. This blog gives free resources that …
“How are we doing? How is everyone else doing? What will happen in six months time”? These are just some of the questions on the minds of many digital organisations today. Data has never been as important to an organisation …
Last week we held the first ever Performance Platform user forum. We've wanted to have a get together for a while and it was great to see colleagues from across government. We were joined by service managers, analysts (and a …
...the pre-election period. We just won't be talking about it much in the run-up to the election. There will however be updates and announcements made as a new government forms....
...the development of new government digital services should be. In running assessments and publishing data about the pass rate and the criteria most often not passed we’re setting the benchmark....
...people across all departments to make the changes identified in the Civil Service Reform Plan. The 'Civil Service Reform: Capabilities' dashboard The Plan sets out a diverse range of programmes...
Christine Cuddihy, Corporate Communications Officer at Education Funding Agency (EFA) explains how the EFA has been using weekly e-bulletins to engage and prompt a growing audience of around 25,000 subscribers. A combination of GOV.UK and email analytics tells an interesting story. …