Cross-government and cross-public sector working are increasingly important, with departments appreciating that colleagues are likely to be facing the same issues with the same solutions. This makes communities of practice and communities of interest such as the Data Science Community …
We recently added a new module to our own Performance Platform activity dashboard. It’s a table showing the 100 most visited pages on the Performance Platform for the last month. Many people have asked us which dashboards are being looked at …
Next Tuesday (3 Feb) over 450 people will be gathering at the British Film Institute for Sprint 15. It’s a packed programme as you’ll see from Mike’s blog post. The Performance Platform team has its own stand and we’re looking …
December 11th 2014 saw GDS host data analysts from across government at the 3rd Data Science Show & Tell. Interest was high yet again, with enthusiastic participation in the many exciting discussions, one of which was on the topic of …
This post describes how analytics was successfully implemented and used to develop the new online Carer’s Allowance service. Our experience of many of the existing digital services showed that analytics was thought of as an ‘add-on’ towards the end of …
Out of date notifications We recently enabled notifications to let our users know if their data is out of date. This means users get an email reminder when they need to manually update their data, or check if there is …
I want to share some early prototypes of one way gov.uk/performance could grow over the next year or two. Right now we’re showing detailed data for individual transactions – things like Book your driving test and Renew a patent. We …
The people who work mainly with digital analytics in GDS have been called ‘Product analysts‘, but we have increasingly felt this does not adequately describe our role. The Service Manual calls our role Performance Analyst and Digital performance analyst. Other terms used …
Google Analytics has recently added two very useful features: search destination pages and more dimensions in custom reports. This means we can easily look at several dimensions side by side in the Google Analytics web interface, rather than having to …
This posts outlines our steps to producing web heatmaps with the help of Google Analytics. It follows my recent post on how heatmaps can show how users navigate around GOV.UK. Heatmaps are reports that show what parts of a webpage …
The Performance Platform offers departments and agencies around 10 standard dashboard modules that display data on how their services are performing. We made a visit to the Ministry of Justice (MOJ) Prison Visits service last week to get feedback on …
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