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Automating email alerts for ‘trending’ content

Posted by: , Posted on: - Categories: Data insights, Google Analytics, Google Sheets, Performance Platform

I recently blogged about some of the ways we’ve been using real-time data in GDS. In this post I’ll be covering how we’ve been working with a couple of government departments to alert them of recently viewed popular content. Intelligence …

Testing times

Posted by: , Posted on: - Categories: Performance Platform

User researchers on government services typically have an enormous pool of people to draw upon. In HMRC or DVLA for example, a service might reach almost everyone in the UK over the age of 18. Designing for such a wide …