...own (ie non-duty) solicitors during Beta development to identify user needs and likely demand for support. The team also need to develop a plan to test proposed assisted digital support...
...of course, but analysis as code is a better place to start. We shy away from proprietary tools because we feel that users should be able to inspect our working...
...contribute to improvements in the development, design and deployment of algorithmic tools across the public sector. It enables those who build, deploy, use, or regulate these tools to identify any...
...our work more productive and focused. As a regulator, we’re shifting our guidance away from “don’t do” to “how to”. Similarly, we needed our use of data to “show, not...
...the tool attached to the ‘Take a registration off a vehicle’ service. This was simply to provide context on how the tool will be used, but the service itself was...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...learned. It will be critical to continue this relationship in order to ensure users have a common experience between services, and to ensure efficient use of taxpayer money. The service...
...Informing the use and interpretation of ethnicity data These reports will discuss: how we use relative likelihoods to understand how big disparities are between different ethnic groups the impact of...
...understand and comment on. We decided to use Jupyter Notebook to document our experiments, because it allows us to write both code and free-form text, and expose the notebook via...
...code will lead to other services learning how to expose similar functionality in that manner. It should also provide working code for ideas that could potentially be taken to the...
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