...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...
...to show that it meets user needs. Design and content While the web-based user interface for custody officers is likely to only be needed short term, the interfaces for the...
...within DVLA. Since the tool’s back-end is provided by Salesforce’s platform, minimal software development has been required in-house to integrate the tool into DVLA’s service flows. However, some customisation has...
...these problems we needed to focus down on a smaller problem. Instead of attempting to automatically classify all surveys into all classes like a human classifier would, we focussed instead...
...code will lead to other services learning how to expose similar functionality in that manner. It should also provide working code for ideas that could potentially be taken to the...
...evidence was shown of how research has translated into improvements to the service. Progress on content design - the service looks better at each assessment and there is clear evidence...
...charts and the words we use. While similar to user research, where researchers would talk to people who use the statistics, but it can help to get an “outsider’s” perspective...
...the flaws in how Google Analytics calculates time on page and session duration, then went on to show us how to use timer scripts to increment a custom metric every...
...Informing the use and interpretation of ethnicity data These reports will discuss: how we use relative likelihoods to understand how big disparities are between different ethnic groups the impact of...
...leads to a much larger attack surface makes it easier to design services that don’t require users to fill in the same information in multiple places saves computing resources -...