...metrics required for the service along with the instrumentation for the back end. The team had begun to engage with Data Guardians and other key assurance people in HMRC to...
...appropriate assisted digital support for their specific users. Therefore specific assisted digital support does not need to be provided for this service in line with GDS policy but this should...
...service will operate alongside the current telephone service, the team should consider how it will differentiate the two and create a specific identity for users unaware of the phoneline. The...
...continuing to work with them to provide data to the current Performance Platform using the existing KPIs. Follow GDS on Twitter, and don’t forget to sign up for email alerts....
...(GDS), Office for National Statistics (ONS), Government Office for Science, and Civil Service analytical professions. Each analyst who is selected to take part in the programme is mentored by an...
...and negative comments were sent. I needed to group them in a logical order to make it easier for team members to analyse. Manually sorting these comments would have been...
...needs. Recommendations For the service to succeed at Live assessment, during the Beta it will be vital that Prison Visit Booking: publish the remainder of the service’s code openly, and...
...code-quality metrics (e.g. CodeClimate). Open source Project needs a clearer plan of what code will be released and when. Design Will need to review pinch points of failure as prototype...
...to bring our false negative rate down below 20%, so we estimated a good sample size for each experiment; each algorithm’s related links would need to be live for about...
...good one – a great tool for conducting remote user testing. We tried some very good screen sharing products, but it was difficult for our participants to interact remotely with...