...improve understanding of complaints to DWP through their JobCentre Plus services and how the department could reduce them. The topic modelling techniques created word groups that allowed for complaints to...
...had lots of questions - we wanted to know what problems people were trying to solve with data, we wanted to know if we were continuing to meet users’ needs...
...level. What we wanted was to be able to show current visitors to each of the sub-sections and display this on one dashboard. To do this, we created a real-time...
...is key to delivering this which will lead to better services for our users. Data standards, by enabling government to record data in a consistent way, give teams access to...
...crowdsourcing tool amongst its staff to identify keywords relating to the Norovirus. FSA staff identified over 70 keywords, and then whittled this list down according to how each word's popularity...
...to support Proposition teams to accelerate the data needed to move from idea to implementation, and to build up data management knowledge and best practices to enable the organisation to...
...understanding how changes to GOV.UK content can impact your service what we learned about how to make data more accessible an unconference session for anyone to ask general or technical...
...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...
...sessions, DataConnect21 is a place for beginners too. From those with a casual interest in getting moving with their first data project, to simply wanting to find out how to...
...Design and Content Go further to make the language even simpler. For example: Your state pension will be £140 per week. Continue paying National Insurance to get the maximum available,...