...blogged to share what we’ve done, so here’s a roundup of some of the most interesting ideas. 1. How to create heatmaps to summarise user navigation This post first talks...
...of research, talking to users of the website and users of the publishing tools. The team also benchmarked the beta website against the existing site by testing tasks that users...
...to be a great way of improving my skills and making my job easier day to day. So I went to our November meetup looking forward to connecting with colleagues...
...is presented to the portfolio board, which approves its transfer to completion. To help actualise the project's benefits, the team employs agile delivery practises, such as sprint goals and user...
...priority user needs. Clearly there is some way to go, especially with regard to the systems which providers will use to record and communicate the outcomes of telephone and in-person...
...for users currently relying on friends and family. Gathers evidence that the full end-to-end user journey (from when the user starts to seek information about the service through to when...
...during alpha and private beta to iterate and improve the service based on the needs of users was very encouraging and we are looking forward to seeing how the service...
...wanted to use computer vision to identify vehicles from a CCTV feed. By tracking and counting vehicles in this way, he hoped to discover patterns that could help TfL make...
Aiming to be data-centric Like most organisations today, the Ministry of Justice (MoJ) wants to use its data more effectively. The goal is to make sure that people making decisions...
...service uses GOV.UK Verify to identify users. The service team discussed with the panel that HMRC’s Identity Verification or Gateway Uplift may also be used during the beta as alternatives....
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.