Change of Address (Visas) - Self Certification
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
...general introduction to data science, we recommend Wikipedia, the Data Scientist’s Toolbox and Data Science Central. Drew Conway's diagram is an introduction in itself... Choose a project This is perhaps...
...to learn that: The team have overcome internal barriers to in-home contextual research, and begun a programme of in-home research with 6 interviews planned per sprint. The team have adopted...
...leads to a much larger attack surface makes it easier to design services that don’t require users to fill in the same information in multiple places saves computing resources -...
...with real users has been carried out to date, much of the feedback gathered was incorporated into the services design. There is a commitment to visit operators and observe the...
In a world where online surveys are often distributed to understand user needs, the main challenge is no longer the gathering of data but dealing with the vast quantities of...
...data we collect could be used to flag up problems inbetween testing. The investigation centred on analysing the characteristics of those users who start but fail to complete services. For...
...sections which require integration. It is very difficult to judge whether the service is simple and intuitive for users to succeed first time as user research has been limited to...
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...for teams within the Ministry of Justice who would like to undertake quasi-experimental impact evaluations using propensity score matching. Get in touch If you’d like to learn more about the...