What we’ve learned from almost 100 assessments

...Of course we’d love to get to a stage where everything meets the service standard first time, but it is rightly a high bar. We’ve run almost 100 assessments of...
...Of course we’d love to get to a stage where everything meets the service standard first time, but it is rightly a high bar. We’ve run almost 100 assessments of...
The Prime Minister has recently reaffirmed the government’s commitment to open data, and in particular to publishing various types of transparency data, in an open letter to cabinet. This includes...
...available and some examples of use, but it feels too early to say which is most likely to have long-term value. Get involved We’re interested in how others across government...
...links to other related pages. Then certain navigational links that facilitate browsing, like breadcrumbs and other items from the relevant topic in the taxonomy, are automatically linked to the new...
...experiences where there may be ethnic disparities, it’s also fair to say that it makes it difficult to get an overview. As we add more data to the website, it's...
The Trusted Helper service allows users to delegate authority to a friend or family member to act on their behalf for digital tax services. Department / Agency: HM Revenue &...
...They have a detailed plan for how to test and iterate the service going forward, including small-sample comprehension testing and extended follow-up to determine what action users took. The assessment...
...after dealing with, the authentication mechanism. Tools There is a danger of becoming locked-in to the software provider’s tool. To avoid this we would recommend: Ensuring that the capability to...
...shown to the panel how separate research outputs led to similar needs that could be safely consolidated into an epic. During beta, difficult prioritisation choices will need to be made,...
...carried on. 2. Knowledge-sharing Our festival speakers demonstrated how they and their teams have worked together to provide vital analysis for decision makers during the coronavirus pandemic. Presentation topics included...