...my mentee on how to approach and position his problem, how to structure his work, where to look and what to google - every data scientist’s secret. Katie's advice for...
...the DSA is to improve how data is assessed in the spend controls process. The spend controls process is there to ensure departments get the best value in any technology...
...to their everyday decisions Before we get to that point there are 5 things we need to do: 1. Fix the plumbing We need to treat data like a precious...
...and to iterate rapidly.This ability will continue through to live operation. The team iterated features continuously during beta in response to user research. They are committed to further improving the...
...Product Manager are responsible for and empowered to take user feedback to a dedicated development team to enable continuous improvement. The team The service team is an excellent example of...
...understanding of the target user group was reached. This research could have included contextual research with target users to understand their experience of finding themselves in debt to the government,...
...believes that to become user centred, this team has to reach out to its audience, and elevate their needs to sit above technical and policy constraints. User Research The disconnect...
...we made was the desire to find out how long things take to do. These two pictures show where service teams put ‘Time on transaction’ (how long it takes a...
...the tool attached to the ‘Take a registration off a vehicle’ service. This was simply to provide context on how the tool will be used, but the service itself was...
...to remove unnecessary risks and issues from the service. The service is unable to perform end-to-end testing in an environment identical to live due to the numerous integrations with legacy...
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