Analysing survey comments using sentiment scores
...will be incorrectly categorised. The Repustate tool I used a free tool developed by Repustate. I pasted the text to be analysed into an Excel spreadsheet they provided, then sent...
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Visit Visa (Tier 2) – Service Assessment
...harder for the Product Manager to fulfil this function. plan to make all the code open, regardless of its usefulness to a wider audience. The only exceptions are configuration management...
Improving your average: using R to beef up Average Time on Page
...sessions or pageviews to individual users and give you even better data to play with. Over to you The code I used to perform the analysis is shown below. If...
Rural Payments - Service Assessment
...scrum/product team to improve the speed of delivery, and to allow more iterative improvements to user journeys through the service. Designs should be prototyped and put into user research before...
Report an Immigration or Smuggling Crime - Service Assessment
...progress has been made since the first assessment with regards to putting users first and undertaking user research. However, there are a number of areas which need to be addressed...
The Staff Intranet - Service Assessment
...to use and intuitive enough for users to use first time unaided you should: define what 'success' for a non-publishing user looks like review/revise colour contrast and font size from...
MOT Testing - Service Assessment
...service. Measuring and comparing user satisfaction between both services will allow the team to focus on any dissatisfied users, or difficult user journeys and take steps to improve the service...
Academic Technology Approval Scheme - Self Certification
...who had also used that system. Feedback fed into user stories that went back to the developers and led to changes to the service, e.g. clarifying some of the requirements;...
7 ways we’ve used Google Analytics ‘outside the box’
Posted by:
Ashraf Chohan and Tara Stockford, Posted on:
-
Categories:
Google Analytics, Google Sheets, Implementation
...blogged to share what we’ve done, so here’s a roundup of some of the most interesting ideas. 1. How to create heatmaps to summarise user navigation This post first talks...
Office for National Statistics (ONS) Website - Voluntary Service Assessment
...of research, talking to users of the website and users of the publishing tools. The team also benchmarked the beta website against the existing site by testing tasks that users...
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