Sprint notes: scoping out user need dashboards
Sprint: 19 September to 2 October This sprint we’ve been investigating a new prototype dashboard that will help government service teams monitor how they are meeting user needs. The User...
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What we’ve learned from almost 100 assessments
...a team to take on board the recommendations and use them to improve the service, making it better for users. In fact, maybe the most satisfying thing about working on...
How the Carer’s Allowance service implemented and used digital analytics
...result, we were able to identify exactly where in the process users were dropping out and how changes made to the service affected their behaviour. This was crucial in driving...
Personalised Registrations - Service Assessment
...carrying out user testing and user engagement with user insight being used to drive future iterations of the service. The team were able to set out how their userbase is...
Civil Legal Advice - Service Assessment
...criminal legal advice in stage 1 (/problem) in order to test this hypothesis and direct users effectively. The panel recommend the service team investigate the possibility of allowing users to...
Business Properties Rental Information - Beta Assessment
...intuitive enough that users succeed first time. Design support to meet user needs, based on user research. All options for support should be explored, including whether a face-to-face route is...
What we've been up to in performance analysis and opportunities ahead
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, People and Skills, Performance Analysis
...to work closely with other colleagues to enhance overall insight. For example in GOV.UK, performance analysts and data scientists have worked together to combine advanced data analysis skills with domain...
Help us increase the importance of data in GDS service assessments
Posted by:
Charlee Gothard - Technical Writer, Data Standards Authority, GDS, Posted on:
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Categories:
Data Standards, Digital Service Standard, Service manual
...we explore together not just how to improve management of public sector data-focused projects but also how to increase the importance and visibility of data in government as a community....
Using the Beneficial Ownership Data Standard to support the Economic Crime Bill
Posted by:
Data Standards Authority, CDDO, Posted on:
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Categories:
Beneficial Ownership, Data Standards, Open Standards
...academia, in a challenge run by the Data Standards Authority and GDS’s international team. This standard arrives at a perfect time to support new government measures to tackle corrupt elites...
Searching the service manual - was it worth it?
...that it has helped that product’s intended users to achieve their needs. In the case of the manual, we wanted our users to be able to find what they wanted...
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