Introducing the service manual team
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
...heads the public sector reform division) to see what we could learn from their report. It turns out that the OECD are measuring how many citizens got government information or...
...used for things that it wasn’t designed for, like finding out who to contact, and what their contact details are, and so users get frustrated when the tool doesn’t meet...
...that are similar to each other, and distant ones denote pages that are different. We can measure how similar 2 items of content are to each other by using the...
...increasingly hard to see the wood for the trees. Feedback on the website suggests that people want a relatively brief overview of what the data is telling us. In response...
...across governments. One key cornerstone for the data science community is our annual conference. The first three conferences were all run as 'traditional' in-person events in London and Manchester. For...
...page until the end of December 2020. We will use your feedback to decide whether to develop a formal proposal to take before the Open Standards Board for consideration. Background...
...rgovspeak can help you create govspeak files for publishing. A key part of RAP is using open-source programming languages rather than risky, inefficient spreadsheets. However, what if you create an...
...the design and design changes (as a result of feedback/data analysis) can be delivered quickly. 2. Implement plan to separate secret code separate from platform and publish non-sensitive code as...
...on existing services and the most useful metrics to measure and publish to assess ongoing performance of the new service the plan to make source code openly available for re-use...