Trusted Helper - Beta Assessment
...allowed him to make significant decisions in a timely manner, for example challenging the need for signatures which are prominent on the existing paper form, yet have little functional use...
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Redundancy Payments: Claim for Loss of Notice - Service Assessment
...the service team now needs to see this part of the service being used in anger in order to learn more about demand for Assisted Digital support both for this...
Kicking off the Performance Platform user forum
...for users of the Performance Platform. So we asked them for ideas for the agenda... What works for you? What causes migraines? Is there anything that we could team up...
Mentoring a Successful RAP Project
Posted by:
Jacob Cole – Data scientist, Office for National Statistics, Posted on:
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Categories:
agile, Reproducible Analytical Pipelines
...read the Quality Assurance of Code for Analysis and Research for a detailed look at RAP principles. My colleague Rowan has recently written a blog about building open source tools...
Meeting user needs: how we receive and share service data
Posted by:
Tingting Zhao and Katie John, Posted on:
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Categories:
Data insights, Performance Platform
...metrics about all government services in one place. Our work has focused on understanding how best to give our users the data about services they need. And how best to...
HMPO Online Appointment Booking (CHAMP) - Service Assessment
...Research to develop a deep knowledge of who the service users are and what that means for the design of the service. Low-skilled users had been recruited for some of...
Help us start a data revolution for government
Posted by:
Kit Collingwood - Deputy director, DWP Digital and Robin Linacre - Data scientist, Ministry of Justice, Posted on:
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Categories:
Data insights, Data literacy, Open data, People and Skills
...across our sector for how to do data well. The Government Digital Service has done by far the best work in getting us as far as we’ve come, via open...
How we are using machine learning to detect GOV.UK feedback spam
Posted by:
Felix Reilly, Data Scientist, Government Digital Service, Posted on:
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Categories:
Data insights, Data science, Machine learning
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
Report a Food Problem - Service Assessment
...and dedication to providing the best possible solution for users, and a commitment to continue with gaining further insight into user needs. This was one of the best alpha assessments...
What we've been up to in performance analysis and opportunities ahead
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
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Categories:
Data insights, People and Skills, Performance Analysis
...meetups each year for the cross-government performance analysis community (x-GPA). These events each attract 50 to 60 attendees to show and tell strategic challenges, best practice and reusable take-away tips....
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