...digital inclusion and social wellbeing activities need to be easy for users to find and interact with. They need to get the right information as quickly and efficiently as possible....
...professionalising data ethics, and committed to supporting civil servants to build capability for ethical data use. Similarly, the consultation response to the strategy stressed that data ethics should be at...
Data is central to everything we do in GDS. Our user researchers, analysts and data scientists experts work alongside product teams to generate insights that make digital services better. The...
...specifically? How can we make this a better experience? What does the Performance Platform mean to departments that are policy rather than transaction focused? How can we make the Government...
...Customer Insight Teams and User Researchers working together. We compiled a list of recommended actions to take back to our teams to help us make the most of the research...
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
...given to the team to allow this to continue. The team should undertake more work to identify which users may require assisted digital support and look at how this support...
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment...
...can see for yourself. We think it’ll be particularly useful for dashboard owners - they’ll be able to see at a glance how many times their data is being viewed....
...rate still doesn't take into account some of those users. We’re working with the Lasting Power of Attorney team and our Product Analysts to look in to the best way...
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