Making the most of real-time data
Product analysts on GOV.UK can access a vast amount of user behaviour data through web analytics. We’re always looking for different ways to mine this information to discover new and...
Product analysts on GOV.UK can access a vast amount of user behaviour data through web analytics. We’re always looking for different ways to mine this information to discover new and...
...ensure that each step of the user journey is measured, and the data is interpreted, so that drop-out points and other problems can be identified and fixed. The new hosting...
...Science community at Government Digital Service (GDS) collaborated with Imperial College London to champion these principles and develop new relationships. Data Products, a team tasked with the development and deployment...
...of technical skills to support their projects. The new matching process When designing the new process, which we first applied to the last accelerator programme cohort of 2020, we had...
...rate is around 70%. New Lasting Power of Attorney completion rate It's still not perfect The new completion rate is much closer to our understanding of how the service...
The Performance Platform now has a space on Basecamp to chat and swap notes. Our new community is for anyone in government with an interest in displaying performance data and...
I recently wrote about iterating the way we share data when the user needs of the teams we work with change. A quick recap. As digital performance analysts we’ve got...
...users working with a GDS content designer to ensure the language is as simple and concise as possible following agile methodologies and aim to improve the service based on user...
...User needs for a public services data standard The most basic user need for identifying an agreed standard is to make relevant public services content simpler and easier to find....
...searches. Search term analysis is a very important tool for defining user needs and designing content based on the language users actually adopt online. Losing that information is quite a...