...Science community at Government Digital Service (GDS) collaborated with Imperial College London to champion these principles and develop new relationships. Data Products, a team tasked with the development and deployment...
Product analysts on GOV.UK can access a vast amount of user behaviour data through web analytics. We’re always looking for different ways to mine this information to discover new and...
...or die by the user’s ability to find what they need, so search and navigation are key to early user buy-in and adoption some tools have excellent metadata ingestion and...
...let our prior knowledge guide the choice of clustering technique: 1) Supervised algorithms are strongly guided by the user; 2) Semi-supervised algorithms balance user guidance and evidence in the data;...
...used to measure performance of content and identify potential improvements. We were then joined by a user researcher, who talked us through the different ways that users navigate through content....
...needs Since the alpha assessment, the team has continued to conduct in-depth user research with the service, including user experience with the Single Justice Procedure notice. Of particular note: Assessing...
...User needs for a public services data standard The most basic user need for identifying an agreed standard is to make relevant public services content simpler and easier to find....
...users working with a GDS content designer to ensure the language is as simple and concise as possible following agile methodologies and aim to improve the service based on user...
...least one user researcher working regularly and frequently on the service: There are no user researchers co-located or embedded within the service team. There are plans in place to meet...
...searches. Search term analysis is a very important tool for defining user needs and designing content based on the language users actually adopt online. Losing that information is quite a...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.