...for improvement. The team should continue looking at how to make the user journey as simple as possible, with particular attention to: the expiry time for the check code -...
...adaptable to changes. We had about 100,000 untagged pages to tag and we aimed to tag them with around 210 sub-branches. How the work went To choose a supervised learning...
...to get them to the most useful content as quickly as possible. One way of doing this is by adding links to the ‘related content’ section on the right-hand side...
...services. The team are using tools to check multiple browser compatibility and have access to a library of devices to check how the service works in the real world. Design...
...blogged to share what we’ve done, so here’s a roundup of some of the most interesting ideas. 1. How to create heatmaps to summarise user navigation This post first talks...
...go into what is measurable and how much each touchpoint (such as a poster or a display ad) contributed to the desired outcome. Conversion optimisation Conversion to a goal (be...
...decided: what to include where to host it how to display the information What to include Sarah and I, the performance analysts, met the scrum team and talked about the...
...place to make all new source code (or specific subsets of the source code) open and reusable. The panel expect evidence of this to be demonstrated at the beta assessment....
...sure to avoid over-reliance on talking to users who are currently phoning the department to use this service, as these users are likely to be more confident and less isolated....
...hard to get any other way. We added Google Analytics custom tracking to the alerts and error messages shown to users in GOV.UK when they search for a local authority...