...these tools are being used is key to maintaining public trust and to sharing innovation across the public sector. The ATRS was developed to address this issue, by establishing a...
...graph’ to enhance search results. This presents opportunities for us in GOV.UK to use publisher tagging to reassure users about where content has come from. However, a search for ‘when...
...his new skills to use to build another web app to inform his work on sampling strategies. Adam Bray (Education Funding Agency) Adam worked on forecasting construction inflation to predict...
...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
...way to visualise this is to plot out all your features on two axes: how many people use a feature, and how often. Matt wrote about our first one here....
...able to set performance goals from the start of a project, and know how they are going to measure them. A performance framework is a tool that can be used...
This posts outlines our steps to producing web heatmaps with the help of Google Analytics. It follows my recent post on how heatmaps can show how users navigate around GOV.UK....
...in-house assisted digital support to support users but this is not yet in place. As an interim measure in beta, the team has arranged to provide assisted digital support by...
...the opportunity to create a service that better meets user needs isn’t lost. To do this, future user-research needs to be conducted with a broader range of users with ‘real’...
...manual analysis by their teams of expert reviewers. We’d like to see similar machine learning used in more UK consultations. It could make better use of human readers (eg by...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.
