What is our new Algorithmic Transparency Standard?
...used and instructions on how to find out more information. Tier 2 is divided into five categories: information about the owner and responsibility, description of the tool, details of the...
...used and instructions on how to find out more information. Tier 2 is divided into five categories: information about the owner and responsibility, description of the tool, details of the...
In 2022, we launched our ICO25 strategy to transform the Information Commissioner’s Office (ICO) into a regulator fit for the digital age. Central to this was creating a robust data...
...to generate actionable insight. Show how insight from user research, analytics data, technical and security requirements, etc, is used to create production stories which are developed, tested and integrated into...
...source a new Play plugin for authentication and authorisation, initially using Mongo and memcached as datastore, and open source a new Play plugin for persisting emails from templates and send...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...the need to scan documents) and to improve the end-to-end user journey for assisted digital users (by making changes to how delegation to another person is handled). They identified peak...
...in terms of the next best action to take to get the user active again This last point triggered an interesting feature request from Time Inc: the ability to identify...
...assisted digital (AD) users to understand their barriers, so could not show how proposed support meets user needs. The service was too early in development to meet the service standard...
...us provide trusted information to users and make sure other useful and trusted content from others is surfaced. Schema.org allows us to put in links to other pages with relevant...
...the team take part in observing user research, so that the team help keep users in their mind through development. The panel were pleased to hear how the service manager...