What is the best way to implement Google Analytics (GA) on Department for Work and Pensions (DWP) services? As DWP digital performance analysts, that is the question we asked ourselves last year, after realising that different services were often tagged …
We are creating a single taxonomy for GOV.UK, to make it easier for visitors to find what they are looking for quickly. This blog is about how we have experimented with data science to save time when building taxonomies.
Understanding what users think about GOV.UK helps us to build better services to meet citizens' needs. Recently we've automated some of the process for analysing thousands of responses to one of our user surveys.
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Sometimes users of GOV.UK feel that we haven’t given them the best experience or told them what they need to know. We want to learn from those users so every GOV.UK page has a small form for users to tell …
For a website or digital service to meet its targets, it's important that teams can use the data they gather in meaningful ways. And digital teams have access to a lot of data. This can be qualitative, like user survey …
I’m a Digital and Technology (DaT) fast streamer and I’ve just completed a placement as a performance analyst at GDS. One of my objectives was to work with the head of the analysis community to develop training for my peers. Last month we held the second ‘Introduction to performance analysis’ training session for DaT fast streamers.
I'm posting a link to Tim Leighton-Boyce's recent post on the Inside GOV.UK blog. It's an excellent example of engaging the whole agile team with data, and working closely with user researchers to validate that behaviours observed in usability testing are demonstrated at …
The fifth Accelerator programme has now finished and we have 29 graduates from 21 organisations with the skills and technical knowledge to make a real contribution to data science across the public sector. This is a significant achievement in just …
I wanted to analyse when some GOV.UK foreign language content had last had a content update. I regularly use Google sheets for my analysis, and so use the DETECTLANGUAGE function within sheets to audit our pages without having to worry …
The Data Science Accelerator is a cross-government training programme. It’s backed by GDS, the Office for National Statistics, Government Office for Science, and the analytical professions (statistics, economics, operational research and social research). Forty-one people from 26 organisations across the …
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