Building data dashboards that meet user needs

An excerpt from a dashboard about the platform health of a website. It shows: A table and bar chart to show device usage (in sessions) by month The average document interactive time by device and month The percentage of error pages (404s) by month

Data democratisation is a hot topic for analysts, so at the Government Digital Service we wanted to share how we’ve approached this by understanding teams’ user needs for data and what we’ve learned whilst working with these data sources.

How we used deep learning to structure GOV.UK’s content

A laptop covered in stickers, including one that reads 'GOV.UK 6'

We're using supervised machine learning to organise all the content on GOV.UK, which means we can do things like create step by step journeys and consider voice activation. Here's what the data science team did.