...to better understand how well their content work is performing. The team uses agile methodology to deliver our work, which involves daily stand-ups to provide updates, fortnightly sprint planning, retrospective...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
...from the private beta service in order to more fully understand the primary needs of users affected by PAYE income tax. In particular, the service needs to evolve to a...
...interested in any ways to improve it, so get in touch if you think you’ve spotted a way to make it better. We’re also more than happy to talk colleagues...
...is not enough To deliver a successful service, a team needs to understand how all the elements involved work together to meet users’ needs. This means including the performance of...
...how performance analysts work within an agile team. She gave some fascinating examples of how she works closely with user researchers to gain valuable insights on how users navigate a...
...evidence was shown of how research has translated into improvements to the service. Progress on content design - the service looks better at each assessment and there is clear evidence...
...shape the user needs for the service as a whole. The user research provided some insights into user interface design elements but nothing broader and so is insufficient evidence to...
...Return isn’t free. We need to do some work to develop it. And there are other risks to consider too. People would need to be able to return to the...
...To obtain a more comprehensive picture of navigations I wanted to include exit behaviour, which I decided to break down into 2 types. The first was ‘bounce’ exits, in which...