Meeting user needs: how we receive and share service data
...metrics about all government services in one place. Our work has focused on understanding how best to give our users the data about services they need. And how best to...
...metrics about all government services in one place. Our work has focused on understanding how best to give our users the data about services they need. And how best to...
...the service team now needs to see this part of the service being used in anger in order to learn more about demand for Assisted Digital support both for this...
...first form to use the service will be for claiming tax relief for expense (P87 form). Department / Agency: HMRC Date of Assessment: 2 October 2014 Assessment stage: Beta Result...
...allowed him to make significant decisions in a timely manner, for example challenging the need for signatures which are prominent on the existing paper form, yet have little functional use...
...for users of the Performance Platform. So we asked them for ideas for the agenda... What works for you? What causes migraines? Is there anything that we could team up...
...Research to develop a deep knowledge of who the service users are and what that means for the design of the service. Low-skilled users had been recruited for some of...
...across our sector for how to do data well. The Government Digital Service has done by far the best work in getting us as far as we’ve come, via open...
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
...meetups each year for the cross-government performance analysis community (x-GPA). These events each attract 50 to 60 attendees to show and tell strategic challenges, best practice and reusable take-away tips....
...Data Ethicist role in the public sector, responsible for providing research and expertise, and to act as an agent for change. Having a Data Ethicist in teams will enable Data...