...digital user research is undertaken through telephone surveys covering user needs and user satisfaction and through interviews with call handlers, which help to establish user needs and to improve the...
...in stages. Security, privacy, tools and standards Speak to technical architects in MOJ Digital about the possible reuse of the existing postcode lookup API. Separate the service’s user interface into...
This posts outlines our steps to producing web heatmaps with the help of Google Analytics. It follows my recent post on how heatmaps can show how users navigate around GOV.UK....
...adaptable to changes. We had about 100,000 untagged pages to tag and we aimed to tag them with around 210 sub-branches. How the work went To choose a supervised learning...
...way to visualise this is to plot out all your features on two axes: how many people use a feature, and how often. Matt wrote about our first one here....
...graph’ to enhance search results. This presents opportunities for us in GOV.UK to use publisher tagging to reassure users about where content has come from. However, a search for ‘when...
...able to set performance goals from the start of a project, and know how they are going to measure them. A performance framework is a tool that can be used...
...to State Pension. It is recommended that the research plan for beta addresses these issues, to understand, for example: How users think about retirement income and retirement planning. The natural...
...accessible. My team provides assistance to everyone from data scientists keen to use the latest Natural Language Processing packages through to operational colleagues who want to make dashboards to track...
...his new skills to use to build another web app to inform his work on sampling strategies. Adam Bray (Education Funding Agency) Adam worked on forecasting construction inflation to predict...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.