...are now aired in public. Those of us responsible for delivering public services are under increasing pressure to figure out how data- drive tools, including AI, can deliver impact for...
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
...for the excellent work they have done so far to develop a service based on the needs of users, using good agile techniques to integrate user research into the iterative...
...to reveal the hidden links. The demonstration was to show Lizzie’s vision to bring together more sectors (and their perspectives) into the ‘Data Science in Transport’ community. The crafting needed...
...it to extract the “sign” and “scale” attributes sometimes used in UK data - important because these can turn profits into losses, and change tens to tens of thousands! This...
...most famous example is the Internet, which wouldn’t work without some consistency in how browsers and websites use the main language (HTML). This also applies to government. A good example...
...and built personas, representing clusters of people who exhibit similar motivations and behaviour patterns. If you’re interested in how to use Activity Theory to build personas, we will be writing...
...The Succession Select search tool is regularly used to identify individuals across government to support important career conversations. The IDEA unit continues to manage the tool, with plans to enhance...
...research into the full range of their assisted digital users to understand their needs, including people who are unable to use or access the online service independently. They must then...
How does digital government in the UK compare to other countries? The Organisation for Economic Cooperation and Development (OECD) measures this in Government at a Glance. According to this report,...
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