...(VOA) The Business Properties Rental Information service allows users to submit information about a business property to the Valuation Office Authority (VOA); something that users are required to do under...
...a better idea of where to focus their attention. The summary figures at the top of the page give them an insight into how their department, agency or selected services...
...used. We find these workshops useful as it gets participants thinking about data in an active and engaging way, and gives us more insight into our users’ needs. ...
...to use the digital service independently, including the potential for face to face support at several locations across the UK. They achieved a good reduction in cost per transaction when...
...users. The team explained a wide range of techniques they had used to research and understand the user needs for the service, and had used multiple techniques including card sorting,...
...to run and maintain the infrastructure, but any cost associated with a potential delay in publishing, even if it’s not immediately financial. We will need to decide on an organisational...
...visualisation has a long heritage too. Florence Nightingale was methodical in collecting and interpreting data, presenting striking diagrams including the first pie chart to make her case for cleaner military...
...information in a sortable format: Now we are able to sort the pages by most recent update. Application I can use the last updated information in other relevant Google Sheets...
...diverse range of applications. In my previous role at the Government Digital Service (GDS), I formalised the process of continuous learning and innovation by encouraging people to spend up to...
...analysts have access to. Test our new approach to publishing statistics in a more efficient way and which better meets user needs, and putting it into production on two publications....
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