...last 6 months, 700 content items have been published on GOV.UK per week. This high publishing rate can result in multiple content items being published to serve the same user...
...virtual meet up. This also allowed for new areas and subject matter experts; below you will find information related to the subject areas that were covered. We're adapting our...
...one member of the team is new to the role, you risk making them feel excluded because they can’t keep up. Explain your acronyms, and give a bit of context...
...placed on the data element of a project at those early stages. At GDS, planning (and funding!) a new project can mean applying the Service Standard to your proposed service,...
...our record linkage methodology. This has enabled us to share new linked datasets with accredited researchers, as part of the ADR UK-funded Data First programme. What is Splink? Splink...
...their individual progress. Two users talk about how they use Data Workspace below: “Having recently been brought into the Civil Service as an International Trade Adviser (ITA), where I...
...that it has helped that product’s intended users to achieve their needs. In the case of the manual, we wanted our users to be able to find what they wanted...
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey...
Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is...
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