...the amount of users who followed that journey: /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-privately-to-a-person-or-business – 6336 /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-to-a-motor-trader – 5028 /government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company – 2826 Again, this data can be turned into a flow chart, as it can...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...
...in terms of the next best action to take to get the user active again This last point triggered an interesting feature request from Time Inc: the ability to identify...
...to show that it meets user needs. Design and content While the web-based user interface for custody officers is likely to only be needed short term, the interfaces for the...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
...within DVLA. Since the tool’s back-end is provided by Salesforce’s platform, minimal software development has been required in-house to integrate the tool into DVLA’s service flows. However, some customisation has...
...of course, but analysis as code is a better place to start. We shy away from proprietary tools because we feel that users should be able to inspect our working...
...feel like a hindrance - in fact sharing screens is a useful way to look at code together. I also took part in weekly stand-ups with small groups from across...
...leads to a much larger attack surface makes it easier to design services that don’t require users to fill in the same information in multiple places saves computing resources -...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.
