...needs. This will require more creative briefing for user research recruitment, for example seeking users who choose to use agents to file in order to avoid having to file digitally...
The service will use this report to inform continued development in the interim until they plan to move to private beta development in autumn 2016 when a further assessment will...
...to generate actionable insight. Show how insight from user research, analytics data, technical and security requirements, etc, is used to create production stories which are developed, tested and integrated into...
...the amount of users who followed that journey: /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-privately-to-a-person-or-business – 6336 /vehicle-tax-refund>>/sold-bought-vehicle>>/sold-bought-vehicle/y>>/sold-bought-vehicle/y/no>>/sold-bought-vehicle/y/no/sold-it>>/sold-bought-vehicle/y/no/sold-it/sold-it-to-a-motor-trader – 5028 /government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company>>/government/organisations/companies-house>>/get-information-about-a-company – 2826 Again, this data can be turned into a flow chart, as it can...
...to go into encouraging current users who are used to and expect telephone support, to shift to self-serve through the new service. There are some shared roles across the services...
...in terms of the next best action to take to get the user active again This last point triggered an interesting feature request from Time Inc: the ability to identify...
...in how performance analysts approach the data we use to gather insights. In this session, we discussed how the community is addressing cookie consent and the different data challenges that...
...to show that it meets user needs. Design and content While the web-based user interface for custody officers is likely to only be needed short term, the interfaces for the...
...within DVLA. Since the tool’s back-end is provided by Salesforce’s platform, minimal software development has been required in-house to integrate the tool into DVLA’s service flows. However, some customisation has...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....