...joint accountability for any risks. Recommendations for further iterations of the service: An understanding of users was evident but future iterations of the service must include direct user research with...
...the basis for those decisions; and that there is commitment from the team and strong senior support for putting the right hosting infrastructure and operations in place to allow for...
...widget by applying a regular expression filter for each of the section pages we wanted to feature on the dashboard. For example, this is the configuration for our Topics section:...
...better services. The role of the data engineer is crucial for building better services for users! If you are interested in data engineering you can register for the Government Data...
...a cost per transaction of 73p, compared to over 10 times that for non-digital appointments. The team have targets in place for completion rate and user satisfaction. Testing with the...
This week we held the 3rd meetup for people who do (or are interested in) user research across government. The theme for this meeting was to understand the different kinds...
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
...just because it happens to be the most popular. But knowing that particular days are more popular than others might be useful knowledge for things like campaigns, for example. In...
The patent renewal service allows customers to pay for renewal of their patent online. The service has in-built validation: If the patent is renewable, the service will return patent details...
Home buyers and business intermediaries will be able to search for, gain data on and register property in the UK, without the need for the delays inherent in current paper...
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