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Data insights

Building data dashboards that meet user needs

An excerpt from a dashboard about the platform health of a website. It shows: A table and bar chart to show device usage (in sessions) by month The average document interactive time by device and month The percentage of error pages (404s) by month

Data democratisation is a hot topic for analysts, so at the Government Digital Service we wanted to share how we’ve approached this by understanding teams’ user needs for data and what we’ve learned whilst working with these data sources.

What we've been up to in performance analysis and opportunities ahead

Team discussing data visualisation displayed on TV screen

Four years ago we redefined our role in GDS. Since then we've built an active community of practice across government and worked to build a 'data culture' within product teams. Find out what we've done and our plans for the next year.

How we used deep learning to structure GOV.UK’s content

A laptop covered in stickers, including one that reads 'GOV.UK 6'

We're using supervised machine learning to organise all the content on GOV.UK, which means we can do things like create step by step journeys and consider voice activation. Here's what the data science team did.

Performance analysis and user research cross-government meetup

Performance analysts and user researchers reporting back after retrospective

Digital analytics and other data sets tell us what is happening, and user research helps us understand why. So, working together, our two disciplines can provide richer insight for our colleagues in multidisciplinary teams. In October, between 70 and 80 …

A/Bsolutely fabulous testing - a pointer

Sticky notes showing A/B test hypothesis

I'm posting a link to Tim Leighton-Boyce's recent post on the Inside GOV.UK blog. It's an excellent example of engaging the whole agile team with data, and working closely with user researchers to validate that behaviours observed in usability testing are demonstrated at …